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Photo: Joanne McGugan

Joanne McGugan's story

Joanne joined the Trust as bank auxiliary nurse at Selly Oak Hospital, which closed in when services transferred to the new Queen Elizabeth Hospital Birmingham (QEHB) in June 2010. 

While working on the bank, Joanne decided to become a registered nurse and began nurse training. She qualified in April 2010 and she has never looked back.

“Nursing runs in the family; my sister and mum are nurses and I always craved that knowledge and the ability to help people in need.”

After qualifying as a nurse, Joanne undertook midwifery training and worked in the community before starting a family. When it was time to return to work, QEHB was number one on her list of future employers.

 “Telling people I work at QEHB fills me with a sense of pride; it's a prestigious place to work,” says Joanne.

“I couldn’t wait to come back to QEHB following my maternity leave; there was no other place I wanted to go.

“I contacted my ward manager and asked if they were happy to have me back – they bent over backwards to get me back to work.

“It is such a family-friendly, flexible place to work – my managers are so understanding, very compassionate and I just love it here.”

After immersing herself in the work of the team, Joanne, who works in Ambulatory Care – the largest daycase unit in Europe – has taken the next step in her personal development with the support of her colleagues: “I'm about to start on the Aspiring Band 6 nursing course as I want to progress in my career.

“The clinical educators are extremely supportive and encourage you take the next steps in your nursing career, whichever route that may be.

“I love being a nurse and to be a good nurse you have to work in a great place with great people, which is exactly what QEHB is – we deliver the best in care, in the best environment!”