Shona joined the Clinical Decision Unit (CDU) in 2013 having previously worked on one of QEHB’s trauma and orthopaedic wards and within the Emergency Assessment Unit at Sandwell General Hospital.
It was her love of working on the ‘front line’ which made apply for the role:
“It is a busy department but that’s why I enjoy it. I love the variety of work in the Clinical Decision Unit. Every day is different and we’re always in demand; you don’t know what will come through the door.
“The team is great; they are very supportive. We all get on very well and we all pull together.
“I get a huge amount of satisfaction in being part of a team that wants to do their best for the patients. My colleagues make sure every patient is made to feel welcome and comfortable; they want to do the best they can.”
For Shona, the training and development available in CDU means she feels confident in her role.
“I love the environment and the variety each day brings – it’s the only place for me.”
“The learning opportunities are endless; we see patients who are really ill, and with a variety of symptoms, so we gain a broad understanding of lots of different conditions and specialties.
“We have a dedicated clinical educator who we can approach for training opportunities – I always feel that there is a lot more I want to learn and that the team here are very supportive in making sure that you have access to the courses you may need to progress.”
Shona is working towards becoming a sister in CDU.